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iGK68 not recognized on computer after wake  

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(@natasha)
New Member
Joined:10 months  ago
Posts: 1
05/02/2019 12:54 pm  

Hello, I am not able to use my keyboard without unplugging it and plugging it back in after my computer wakes up. I do not have this issue with any other of the iGK6x keyboards I have, only the 68. I have updated the driver, uninstalled and reinstalled, and allowing the computer to put the keyboard to sleep is not checked. I do not know where to go from here, especially as I don't have this issue with any other keyboard. Please help, thank you.


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(@pc100)
Support
Joined:3 years  ago
Posts: 34
19/03/2019 2:01 pm  

After updating iGK68's firmware, the issue have been solved.

Edited: 9 months  ago

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